Custom AI agents that automate real work, not just chat.
SheltSoft designs and builds AI agents for support, operations, sales, and knowledge workflows. We connect models to your systems, add the right controls, and turn experiments into dependable business tools.
Free 30-minute call. No pressure, no obligation.
- Customer support agents grounded in your policies, product docs, and ticket history.
- Internal workflow agents that move work across Slack, email, CRMs, ERPs, and custom back-office tools.
- Research and sales enablement agents that qualify leads, prepare briefs, and assemble answers faster.
- Document and knowledge agents that extract, classify, summarize, and route information with approvals.
Common AI agent use cases
The best first deployments usually sit where teams lose time to repetitive coordination, fragmented knowledge, or slow manual routing.
- Support deflection and faster agent assist
- Lead qualification and sales research
- Knowledge retrieval for operations and HR
- Inbox and request triage
- Document intake and workflow automation
- Cross-system copilots for internal teams
How SheltSoft delivers AI agent projects
- 1
Discovery and opportunity mapping
We identify the workflows with the strongest ROI, the systems involved, and the control points needed for safe automation.
- 2
Pilot with a clear success metric
We ship a focused pilot around one use case, measure quality and business impact, then refine retrieval, tools, and guardrails.
- 3
Production rollout and scaling
Once the workflow proves itself, we harden the architecture, expand integrations, and roll the solution into wider operations.
How we make AI agents useful for your business
Our focus is not generic AI. We build agent solutions around the workflows, controls, and integrations your team actually needs.
Built around business workflows
We start from the process you want to improve, not from a demo prompt. That keeps the solution tied to response times, throughput, cost, or conversion.
Integrated into your stack
Agents are only useful when they can act. We connect them to your source systems, permissions, APIs, and communication channels.
Human-in-the-loop by design
Approvals, escalation paths, confidence checks, and audit trails are part of the product, not an afterthought.
Production-ready delivery
Observability, prompt versioning, testing, and safe rollout matter as much as the model itself.
Frequently asked questions
How long does it take to build an AI agent?
Most pilots ship in 3-6 weeks depending on the integrations involved. We start with one focused use case so you see results fast, then expand from there.
Will it work with our existing systems?
Yes. We connect agents to the tools you already use — CRMs, help desks, internal APIs, databases, and messaging platforms — instead of asking you to change your stack.
What does an engagement typically cost?
It depends on scope, but most projects start with a fixed-price pilot so you can validate value before committing to a larger rollout. We'll give you a clear estimate on the first call.
Do you support the agent after launch?
Yes. We offer ongoing monitoring, prompt and tool updates, and a clean handover if you'd rather run it in-house — whatever fits your team.
Need AI agents that work inside your business, not beside it?
We can help you define the right use case, choose the right architecture, and ship a production-ready agent with clear operational value.
Free 30-minute call. No pressure, no obligation.